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You Said

Symptoms in the pharmacy "Blenkeinsopp et al" 3 available on library catalogue but none on shelves - possible reservation please?

We Replied

Thank you for bringing this matter to our attention. We have conducted a thorough search for these three copies, and will continue to check for them over the next week or so. In the meantime we have reserved a copy of this title for you, and you will receive an email to your university email account as soon as a copy becomes available for you to collect.
If we are unable to locate any of the three "available" copies we will investigate the possibility of purchasing replacements as soon as possible.