Your Thoughts, Our Thoughts
If you are interested in reading further customer comments and our responses to them you can do so via the listings page.
You SaidI reserved a book that I needed for my assignment. I only received the book almost a month later when the assignment was due. I think the library should be stricter with reserved books. Make people return books on time if the book is reserved.
We RepliedI am sorry that you did not receive your reservation in time. In an effort to keep stock circulating and to keep reservations low we usually have a variety of loan periods for books - i.e. weekly loan & 4 week loan. In addition to this once a reservation has been placed on a title anyone currently borrowing the book cannot renew it for a further period, we rely on students to return books on time which did happen in this case. I will pass your comments on to the relevant subject librarian and ask them to review the number of copies and the types of loan periods for that title.
Wendy, 09/03/2012 17:02